VS89 takes your privacy seriously. This document transparently explains how we collect, use, and protect the personal information of every member using our platform.
Six pillars of data protection we guarantee for every VS89 member
All data transmitted between your device and vs89 servers is protected by military-grade 256-bit SSL encryption. Your personal and financial information cannot be intercepted by any third party during transmission.
Your personal information is stored on servers protected by multiple layers of security — including firewalls, intrusion detection systems, and strict access controls. Only authorised personnel are permitted to access sensitive data.
Identity verification (KYC) documents you submit are processed in a secure, encrypted environment. Digital copies are not retained longer than necessary and are properly disposed of once the verification process is complete.
VS89 has never and will never sell, rent, or commercialise member personal information to any third party for marketing or business purposes without your explicit prior consent.
Through your vs89 account settings, you can manage your communication preferences, manage your personal data, and request account deletion at any time. Full control is in your hands.
VS89 operates in compliance with Malaysia's Personal Data Protection Act (PDPA). All our data collection and processing practices adhere to the data protection legal requirements in force in Malaysia.
VS89 takes our responsibility to protect the privacy of every individual using our platform seriously. This Privacy Policy is designed to clearly and transparently explain how VS89 collects, uses, stores, discloses, and protects your personal information when you register, log in, or interact with our platform through the website vs89.onl or the official VS89 mobile app.
This document forms part of the overall agreement between you and VS89. By registering an account or continuing to use the VS89 platform, you hereby acknowledge that you have read and fully understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
VS89 is committed to ensuring that all data processing activities are carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection.
VS89 only collects information necessary to provide you with a safe, seamless, and high-quality service. The following are the categories of data we collect:
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account management & identity verification | Lifetime of account + 7 years |
| KYC Documents | Identity verification & AML compliance | 5 years after account closure |
| Transaction Records | Financial audit & dispute resolution | 7 years (legal requirement) |
| Session & Device Data | Security & fraud detection | 12 months |
| Customer Support Log | Service quality & referrals | 3 years |
Every piece of information collected by vs89 is used for clear and legitimate purposes. We do not process your data beyond what is necessary for the following purposes:
VS89 does not sell or rent your personal information to any third party. However, to ensure our platform operates reliably and securely, we may share certain data with the following categories of third parties within strictly limited and controlled circumstances:
We work with selected third-party service providers to operate the platform, including payment processors (DuitNow, FPX, Touch 'n Go, Boost, GrabPay), identity verification service providers, cloud infrastructure providers, and analytics companies. All these providers are bound by strict data confidentiality agreements with VS89 and are only permitted to use your data for the purposes we specify.
VS89 will disclose required information to the relevant authorities upon receipt of a valid court order, legal writ, or official request from a Malaysian law enforcement agency. In such situations, we will endeavour to notify you in advance, provided this is not prohibited by law.
In cases where VS89 needs to defend our legal rights, prevent fraud, or protect the safety of other users, we may disclose relevant information to parties involved in legal proceedings or investigations.
VS89 continuously invests in cybersecurity infrastructure to protect your personal data. The key protective measures we implement are as follows:
SSL/TLS 256-bit for data in transit; AES-256 for data stored on servers.
Only authorised personnel with a clear business need are permitted to access sensitive member data.
A SIEM (Security Information and Event Management) system monitors platform activity around the clock to detect threats.
Security audits and penetration testing by independent security firms are conducted on a regular basis.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in your account's security — never share your password with anyone and enable two-factor authentication (2FA) through your VS89 account settings.
VS89 uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for you. The following are the types of cookies we use:
These cookies are required for the core functions of the vs89 platform — including login session management, transaction security, and account protection. These essential cookies cannot be disabled, as doing so will prevent the platform from functioning properly.
These cookies help us understand how members interact with the platform — which pages are visited most frequently, time spent in each section, and any technical errors encountered. This data is used for the continuous improvement of the vs89 platform. All analytics data is collected in aggregate and does not personally identify any individual.
These cookies store your preferences such as interface language, display settings, and other customisations so you do not need to reconfigure them each time you log in to the vs89 platform.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the VS89 platform.
As a vs89 member and an individual whose personal data we process, you have the following rights under the Malaysia PDPA:
You have the right to request a copy of the personal information we hold about you.
If your information is inaccurate or incomplete, you may request a correction through your account settings or customer support.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the use of your data for direct marketing purposes at any time.
In a structured, machine-readable format, you may request that your data be transferred.
You may request that the processing of your data be temporarily suspended under certain circumstances.
To exercise any of the above rights, please contact the VS89 privacy team via live chat or our support email. We will respond to your request within 14 business days. Note: some requests may be subject to additional identity verification to ensure the security of your account.
VS89 retains your personal information only for as long as necessary to fulfil the original purpose of collection and any applicable legal obligations. The data retention periods applied at VS89 are as stated in the schedule in Section 2 of this document.
When the retention period expires or when you request data deletion (and the request is approved), VS89 will carry out a secure data deletion procedure — including permanent removal from active servers and structured backups in accordance with the established backup cycle schedule.
Please note that financial transaction records may need to be retained for longer periods to comply with tax legislation, financial audit requirements, and anti-money laundering (AML) regulations enforced in Malaysia.
VS89 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, evolving legal requirements, or service improvements. Any material changes will be communicated to all active members via in-platform notifications at least 14 days before the changes take effect.
The "Last Updated" date displayed at the top of this document will always reflect the date of the most current Privacy Policy. We encourage you to review this page periodically to stay informed about how vs89 protects your information.
Continued use of the vs89 platform after a change notification is considered your acceptance of the updated Privacy Policy terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the VS89 privacy team is ready to assist you through the following channels:
For more formal complaints regarding data protection, you also have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP) if you believe your rights under the PDPA have not been fulfilled by VS89.
Create your VS89 account today and enjoy a safe, fun, and responsible online entertainment experience — with personal data protection you can trust.